Storing Fine Chocolate
Our confections will maintain their
quality for up to two weeks when kept in a cool, dry environment. You may refrigerate
them in an air-tight container for up to four weeks.
Enjoying Your Purchase
To fully enjoy the aroma, flavor,
and texture of fine chocolate, allow it to come to room temperature before serving.
Standard & Overnight
We ship via the US Postal
Service and offer Standard (Priority) and Overnight shipping. To ensure that
product quality is not jeopardized by improper storage conditions of the carrier,
we do not ship over weekends.
Overnight delivery requires an acceptance
signature. Standard (Priority) delivery does not require a signature and, therefore,
we can only provide confirmation of delivery date and time.
Shipments to warmer climates
or during warmer months require chilled packaging and overnight delivery. Applicable
overnight shipping charges apply, but there is no additional charge for the
chilled packaging. We will only guarantee the condition of your purchase when
shipping overnight. If you choose Standard (Priority) shipping, we cannot guarantee
the condition of the product.
When sending a gift, please inform
the recipient to expect the delivery, as we are not responsible for packages
left unattended, or circumstances outside our control at the destination.
Courier service is available in the
metropolitan Washington DC area. Please call us to arrange for this service.
Currently, orders from our
online store can only be shipped within the United States. If you would like
a delivery outside the US, please call us at 202-387-COCO to make arrangements.
International shipping is also via the US Postal Service. Barring customs delays,
most packages arrive within five days. We are unable to guarantee delivery or
provide an exact timeframe for delivery.
Due to the nature of our products, all sales are final. Exceptions can be made if the product arrives damaged due to packaging mistakes made before shipping. For policies related to changes and/or refunds related to classes, please see the section of the website related to classes. For any clarification or concerns, please email to sales@ArtfullyChocolate.com within seven days of purchase.
carefully. Each time you visit our site, you consent to the collection, use, disclosure,
If you provide any Personal Information that relates to another person, you hereby
state and agree that you have obtained proper consent from such person for the
use, disclosure, and processing of such Personal Information as described in this
Information We Collect
We collect your personal information
because it helps us deliver a superior level of customer service. In addition,
your personal information helps us keep you posted on the latest product announcements,
special offers, and events that you might like to hear about.
We collect personal information in
the following ways:
- When you sign up for our mailing
- When you purchase products; or
- When you create and account in
our online store.
Disclosure of Personal Information
We do not disclose
expressly permitted by law. We also may disclose Personal Information as necessary
- to protect the security
of the Site;
- to protect ourselves
and ACKC, LLC against liability;
- to respond to subpoenas,
judicial processes, or legitimate requests by law enforcement officials;
- if we believe in good
faith that the law requires it;
- to the purchaser in
connection with any sale, assignment, or other transfer of all or a part of
our business or company; or
- where we believe in
good faith that it is in the interest of the health, safety or protection
of any third party.
We reserve the right
& Info” link on the Site’s home page.
Online Store Security
Transmissions over the Internet
cannot be guaranteed 100% secure or error-free. As a result, we do not, and
cannot, guarantee the security, accuracy, or completeness of Personal Information.
However, we do maintain reasonable physical, electronic, and managerial procedures
to protect Personal Information against accidental or unlawful destruction or
accidental loss, alteration, or unauthorized disclosure or access.
Checkout and user account
access in our online store are via Secure Sockets Layer (SSL) encryption. To
make purchases from our online store, you must use an SSL-enabled browser such
as Safari, Netscape Navigator 3.0 or later, Mozilla Firefox, or Internet Explorer.
Doing so protects the confidentiality of your personal and credit card information
while it’s transmitted over the Internet.
Order payment processing is performed
in real-time, when your submit your order. Therefore, we do not store your credit
card information in our system.
Cookies & Other Technologies
As is standard practice
on many corporate websites, we use“cookies” and other technologies
to help us understand which parts of our websites are the most popular, where
other technologies to study traffic patterns on our website, to make it even
more rewarding as well as to study the effectiveness of our customer communications.
If, however, you prefer
not to enable cookies, please note that certain features of our website will
not be available.
As is true of most websites,
we gather certain information automatically and store it in log files. This
information includes Internet Protocol (IP) addresses, browser type, Internet
Service Provider (ISP), referring/exit pages, operating system, date/time stamp,
and clickstream data.
We use this information,
which does not identify individual users, to analyze trends, to administer the
site, to track users’ movements around the site and to gather demographic
information about our user base as a whole. We will not use the information
collected to market directly to that person.